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Courier

For restaurants and retailers

A delivery team you don’t have to hire

Book from the portal or from your own system, and a courier nearby is on the way within minutes. You see the price before you book and pay once it’s delivered.

Book the way that suits you

Both put the same couriers on the road, at the same price, and land in the same list of deliveries.

The merchant portal

Drop a pin or type an address, see the price, book. No integration, nothing to install — a browser is enough.

  • Price shown before you book
  • Order items and notes for the courier
  • Every delivery, live and past, in one list
Sign in to the portal

The partner API

Quote and book from your till, your website or your ordering system, and hear back by webhook as each delivery moves.

  • Two calls from quote to courier
  • Signed webhooks for every status
  • A sandbox to build against
For developers

Tracking

Your customer follows it, not your phone line

Once the courier collects, your customer gets a text with a live tracking link — in their own language. Switch it off for a customer without a mobile, delivery by delivery.

  • Live position on a map
  • Status from booked to delivered
  • The time the courier was last seen

Proof of delivery

Know it arrived, and how

Choose what a courier has to bring back from the door. Whatever they capture is on the delivery for you and your support team to see.

  • A photograph of every delivery
  • A signature from whoever takes it — never left when nobody answers
  • The name of the person it was handed to

Payments

Charged when it’s delivered

Your card is held when you book and charged when the parcel arrives. A cancelled booking costs nothing, and every charge is listed with the delivery it paid for.

  • Card on file, held then captured
  • Itemised charges per delivery
  • Invoices in the portal

Reports

See where the time goes

How many you send, how many arrive on time, which were called off and why — by day, and by hour of the week.

  • Volume by day
  • Quality: time to collect and to deliver
  • Cancellations and their reasons

Set up once, for the whole team

  • Owners and staff

    Owners manage billing, keys and the team; staff book and follow deliveries.

  • Your collection point

    Where couriers collect from, set once and used for every booking.

  • Your own prices

    Prices are set per market by distance and vehicle. Regular senders can agree prices of their own.

Questions merchants ask

Do I need a developer to start?

No. The portal is enough to book and follow every delivery. The API is there for when you want bookings to come straight from your own system.

What does a delivery cost?

It depends on the market, the distance and the vehicle. You always see the price before you book, broken down line by line, and it doesn’t change afterwards.

What if nobody is in?

The courier calls the customer from the app. If it still can’t be handed over, they bring it back to you, and you see why on the delivery.

Can I cancel a booking?

Yes, until the courier has collected it — call our operations team and it’s called off. A cancelled booking isn’t charged.

Where do you deliver?

In the cities we’ve opened. Tell us where you are and we’ll tell you whether we cover it yet.

Hand over your next delivery

Tell us where you are and roughly how many orders you send a day. We’ll set up your account and a sandbox key.